Fusion’s innovative products, along with Gold Standard services and support, is unrivaled in the corrections industry.
Providing You with the knowledge, skills and experience for a successful implementation. Every time.
We know that all implementations are not equal, and we feel that you should too. Our methodical implementation approach and post go-live support will pave the way for a smooth transition to GE Centricity. Whether you are transitioning from paper, or migrating over from another system, our team of specialists with over a decade of experience understand the most efficient and effective ways to make the changeover process seamless.
As a standard for all of our projects, our project managers use PMI’s PMBOK as a basis for all project management efforts. The PMBOK is widely recognized as the standard for project management in many industries as well as by many state and local government departments of Information Technology (IT). Your Fusion Project Manager will coordinate your initial assessment, database configuration, training and go-live and will ensure your implementation stays on track by meeting your defined goals. Learn More
Startup Planning and Workflow Analysis
Fusion’s methodology provides the framework and approach needed to identify, collect, analyze and validate the operational, functional, and technical performance requirements for GE Centricity. Our approach allows us to dig deep in identifying the true workflow and includes some of the following metrics:
- Review & Analysis of the current business process and practices
- Analyzing existing technologies and associated system documentation
- Interviewing representatives of impacted functional areas and work groups Learn More
System Setup & Configuration
GE Centricity is the most flexible, robust, and configurable EHR system for corrections. On top of that, Fusion has over 10 years of experience working exclusively with County and State correctional and juvenile justice agencies in developing the proper clinical workflow and automated interfaces to ensure the EHR is utilized in the most effective and efficient way possible. We understand the complexities of the correctional setting unlike any other vendor. Learn More
At Fusion, we pride ourselves in the way we guide, teach and implement our product. Our team is highly experienced and knowledgeable in all functional aspects of Corrections-specific Clinical Delivery and Electronic Clinical Documentation and Workflow Processes, which a company only like Fusion can provide. We have compiled a highly specialized and experienced team for all of our implementations, which combined will provide sufficient human resources to accomplish all tasks and deliverables. Learn More
Training & Go-Live
Fusion recognizes training as one of the most important investments you can make with regards to the success of the project. Because the project’s ultimate success relies heavily on the users who input the data, Fusion is extremely serious about training and go-live. Our company has developed a dynamic, hands-on training and go-live program which we will precisely tailor to meet your needs. Our training is designed to provide detailed role specific instruction to all users through the use of training modules. Learn More
24/7 Technical Support
Just like your facility is 24/7, so are we. No matter what time of day it is, our technical support team is always available to help you. Learn More
Our quality assurance team has developed an exhaustive test plan that includes sophisticated, automated regression, and coverage testing processes for all version upgrades, feature releases, knowledgebase releases, and service pack releases. Our QA lab executes the test plan on every software release to ensure that a highly reliable application is delivered for support and maintenance in all supported platform environments. Learn More
Fusion’s Clinical and Operations Consulting goes beyond IT and medical technology. Leveraging the experience and know-how of a specialized team, we apply standards of care, performance benchmarks, and best practice processes, while leveraging technology innovations to drive outcomes. Learn More
Fusion has successfully migrated numerous customers to GE Centricity, and has an extremely capable workforce in successfully converting various other EHR systems to GE Centricity with zero data loss. Learn More
We let our customers choose what they prefer, so we offer both on-site and cloud-based hosting options. Learn More